Privacy Policy

1. We respect your privacy

1.1. Cucciolino Pizza & Gelato respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors.

1.2. “Personal information” is information we hold which is identifiable as being about you.

2. Collection of personal information

2.1. We may, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.

2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates, process bookings, enquiries or orders.

2.3. We may also collect additional information when you provide feedback, respond to promotions, update your preferences, or communicate with our customer support.

3. How we collect your personal information

3.1. We collect personal information in a variety of ways, including when you interact with us electronically or in person, access our website, or use our services.

3.2. We may receive personal information from third parties. If we do, we will protect it in accordance with this Privacy Policy.

4. Use of your personal information

4.1. We may use personal information collected from you to provide our services, communicate with you, send updates, and improve our products and offerings.

4.2. We may contact you by telephone, email, SMS or mail.

5. Disclosure of your personal information

5.1. We may disclose your personal information to employees, professional advisers, suppliers or contractors as reasonably necessary to provide our services.

5.2. We may disclose personal information where required by law, regulation, court order or law enforcement request.

5.3. Information we collect may be stored, processed or transferred outside of Australia.

5.4. By providing us with personal information, you consent to the terms of this Privacy Policy.

6. Security of your personal information

6.1. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

6.2. The transmission of information over the internet is at your own risk and we cannot guarantee absolute security.

7. Access to your personal information

7.1. You may request details of personal information we hold about you in accordance with the Privacy Act 1988 (Cth). A small administrative fee may be payable.

7.2. If you believe any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us at admin@ladyofstkilda.com.au.

7.3. We reserve the right to refuse access in circumstances permitted by law.

8. Complaints about privacy

8.1. If you have a complaint about our privacy practices, please submit details in writing to:

Cucciolino Pizza & Gelato
204 Barkly Street
St Kilda, VIC 3182

We take complaints seriously and will respond within a reasonable timeframe.

9. Changes to this Privacy Policy

9.1. We may update this Privacy Policy from time to time. Any changes will take effect immediately upon being published on our website.

10. Website

10.1. When you visit our website, we may collect information such as browser type, operating system and pages visited. This information is used in an aggregated manner to improve our website.

10.2. We may use cookies to analyse website traffic and enhance your experience. You can disable cookies via your browser settings, however some features may not function correctly.

10.3. Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites.